Ouhsc Qualtrics (2024)

FAQs

What is the weakness of Qualtrics? ›

1. Complex User Interface. The user interface of Qualtrics XM Software often presents a steep learning curve for many of its users, especially those new to the platform. This complexity can lead to frustration and inefficiency, detracting from the overall user experience.

Qualtrics is an extremely powerful survey tool. It's fairly easy to set up a simple survey, but takes a little more time to understand and implement the more sophisticated options. There are plenty of resources to help learn the tool, but I found it most helpful to partner with an expert user to build surveys.

In the academic field, Qualtrics is highly regarded by universities for program evaluation, custom research surveys, language acquisition research, and data collection. It is also commonly used by professors for market research, product evaluation, and academic research.

In this case, since you are running a free account, the limit is 500 hundred responses for every survey and currently, you can have only 3 active surveys. My best suggestion would be to collect the equivalent of those 1500 responses and then close those surveys to collect the remaining 500.

Unlike Microsoft Forms, Qualtrics is a more advanced survey tool with much stronger capabilities. It is best used to survey a medium to large audience. For more information on Qualtrics, please visit the Qualtrics help page or speak with your instructional designer.

It has an international presence and is trusted by companies around the globe. Qualtrics is known for its advanced surveying features that are still easy to use and understand.

Join over 3,000 universities in 90 countries who choose Qualtrics.

User Interface

Google Forms: Simple and intuitive, great for quickly setting up surveys and forms without much technical knowledge. Qualtrics: More complex with advanced features, suited for users needing detailed survey customization and functionality.

SurveyMonkey is primarily focused on feedback gathering. It's easy to use, making it the top choice for small organizations. Communities can quickly pick it up with very little training. Qualtrics, on the other hand, offers advanced market research tools and is more tailored toward enterprise customers.

Cons in a nutshell

Qualtrics CX has several drawbacks, including limited design features, high cost, and performance issues with features like TextIQ and 'Reports. ' Frequent updates, while introducing new features, often lead to changes in the user interface, requiring constant adaptation.

What is the alternative to Qualtrics? ›

Some of our top Qualtrics alternatives are Zonka Feedback, SurveySparrow, Typeform, SurveySenum, SurveyMonkey, Medallia, and more. Zonka Feedback offers intuitive and user-friendly survey software that allows businesses to create, send, and measure customer feedback surveys effectively.

Silver Lake and its co-investors, together with CPP Investments, have acquired 100% of the outstanding shares in Qualtrics that Silver Lake does not already own, including the entirety of SAP's majority ownership interest.

The Rule of 40 ('Ro40' or 'efficiency score') states that, at scale, a company's revenue growth rate plus profitability margin should be equal to or greater than 40%.

Confusing User Interface: Several users have found the user interface in Qualtrics to be confusing, leading to a less-than-optimal user experience. They have expressed the need for improvements to make it more intuitive and easier to navigate.

Least Filled Quotas is a method of preferentially selecting a response (or allocating a respondent to a group) based on the lowest count of collective responses of survey participants at any point in time.

Key Takeaways

Strengths of survey research include its cost effectiveness, generalizability, reliability, and versatility. Weaknesses of survey research include inflexibility and issues with depth.

Disadvantages of a customer survey

Wherever there are advantages, there are also disadvantages. This also applies to customer surveys. Due to the non-personalized participation of an online survey – the interviewer is not standing next to the person – it can happen that the answers are not honest.

Surveys Provide Sampled Data not Complete Data

Even when everyone in the group is invited to respond, typically only a proportion will do so. This means that you don't have data from everyone and introduces the need to perform some statistics to analyze the data effectively.